Wednesday, 22 May 2013
Gas Bar Glamazon: Mess with the bull...you know the rest.
I know I'm cranky today. I know I'm bordering on miserable. I know my period is coming and I slept for complete and utter shite last night. BUT...I have kept myself remarkably in check today and haven't snapped or been snarky to anyone. Well...almost no one.
I just had a gentleman in on the now infamous outside line (Pay at the pump). To his credit he DID try to pay with his credit card at the pump first. I'm not sure why it wouldn't work. I just know that it kept refusing his card. I politely informed him how to insert his card, and if it didn't work he would have to come inside to do a pre-pay OR alternatively move to a different inside pump.
I'm busy right now – I wasn't earlier, but I am now...I don't have time for bullshit and stupidity or attitude. I can see him out of the corner of my eye trudging in towards me. I don't think he was any older than 60 (at oldest) but I can tell he's got an attitude. He comes in and proceeds to wing the card toward me informing me “There's NOTHING wrong with MY card!!” and then in a snarky tone adds “Yet another reason to go back to Shell I guess.”.
WRONG ATTITUDE TO PULL. Now, I got a little put out by this boys and girls and I MAY have retorted something along the lines of: “If you'd like to go to Shell, I can cancel this prepay if you like.”. I have never seen anyone of my customers look at me quite as shocked as he did. But I was annoyed, pissed off and more than a little bit put out. I don't get paid enough to take anybody's crap or attitude – and if you want to go else where to get your gas – by all means – have at it.
He stared at me as I extended his card and receipt out to him (for his prepay) and when he didn't take it, I said “WELL?” in a rather...I'll admit it...huffy tone. He took the card back from me THANKED ME in a COMPLETELY different tone, smiled and went out to his car, pumped his gas and left.
One Last Glimpse,